Launceston Grammar - Service Desk

General

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Visitors, Guests, Delegates 1

• Access to WiFi

EMail

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eMail Signatures 1

• Updating your eMail Signature

How To's 1

• Turn clutter on or off

Printing and Scanning

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Printers and Printing 1

• Fixing a paused printer on one of the Macs in Art

FAQ 1

• Scan to JPEG from RICOH Photocopiers

Telephones and Video Conferencing

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Getting Started 1

• Samsung 3105 Volume Control

TASS

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Help and Assistance 1

• Budgets, Requisitions and Purchase Orders

Laptop Repairs [Warranty and ADP (Accidental Damage Protection) claims]

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LCGS IT Services Job Sheet 2024 1

• FORM - LCGS IT Services Job Sheet 2024 (revised)

ADP Claim Form & letter to parents 2024 1

• ADP Claim Form & letter to parents 2024 & 2025

ADP Claim form for staff 1

• ADP Claim Form for staff

Infiniti Library System for IT Services

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Infiniti - Adding, deleting, and editing borrower notes 1

• Infiniti – Adding, deleting, and editing borrower notes [10 Sept 2024]

Infiniti - Addng new IT Services item (i.e. copy) record to bibliographical record and updating associated record in FreshService Desk 1

• Infiniti - Addng new IT Services item (i.e. copy) record to bib record & updating associated record in FreshService Desk [29 Aug 2024]

New users

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New user logins and templates 2

• New user login details - Templates
• Creating passwords using dinopass password generator